If you need to change or cancel an order, please contact our Customer Service Department at 1-800-589-0702 as soon as possible. Because we do our very best to get your order to you as quickly as possible, we may not be able to cancel the order if the shipping carrier (i.e. UPS, FedEx, U.S.P.S) has the order in their possession. We will do everything we can to accommodate your request.