Hours of Operation: 8:00 am to 5:30 pm
Sales of items in this catalog are subject to the following policies of Donovan Marine, Inc. Prices are subject to change at any time due to the pending tariffs and a changing market place. Please check with customer service or ecommerce for updated pricing.

We are looking forward to an outstanding business relationship with you. If you feel you have an idea that would help us serve you better, please let us hear from you.

ORDERING

When ordering, please give your customer identification number and the DMI number, which is the six-or-seven-digit number as shown with each item. This number is highlighted in bold type and in most instances (for your reference) is followed by the manufacturer’s part number and list price. Items are stocked in our warehouses based on regional demand. If an item is out of stock in your local warehouse, additional charges may apply.

BACK ORDERS

We do not normally backorder items that are temporarily out of stock. If you do wish to backorder items, please let Customer Service know at the time the order is placed.

FREIGHT POLICY

Shipments not delivered on Donovan company trucks will be made F.O.B. Donovan warehouse unless other freight arrangements are made. Oversized, irregular, HAZMAT and residential delivery surcharges may be incurred. Stock orders called in before 5:30 PM will be shipped same day via UPS and Fed Ex in season (March 1st through Labor Day). Cut off times for orders ship via Donovan truck or LTL may vary by region. Please inquire when calling your customer service representative.

SPECIAL ORDERS

All special orders are final and are not allowed to be returned for any reason. C.O.D. and credit card special orders must be paid for in advance before the order will be placed with the factory and are not subject to cancellation. All factory charges and inbound freight charges will be paid by the customer; handling charge may be applied.

DROP SHIPMENTS

When it is to our mutual advantage, we will try to arrange for drop shipments of special orders from the manufacturer. Drop Shipments originating from Donovan to a dealer’s customer may be subject to a dropship fee.

CALIFORNIA’S PROPOSITION 65 IMPORTANT NOTICE

Due to recent changes in the legislation known as California’s Proposition 65, Donovan Marine has determined that it is unable to comply with certain provisions enumerated therein, and therefore, will cease all shipments into the state of California.

OPEN ACCOUNTS

We are always happy to consider open accounts for qualified customers. Please ask for a credit application. Payments must be made on time and in accordance with terms.

Customer agrees that all sales on credit shall be on the following terms: (a) Donovan reserves the right to accept or reject any order, and previously quoted prices may be changed without notice; (b) full payment is due on the 10th day of the month following the month of purchase; © a service charge of 1% per month (12% per annum) will be added to any outstanding balance due on the last day of the following month the invoice is due; (d) payment methods accepted are cash, check, money order, cashier’s check, ACH payment, or wire transfer; customers who pay an open account with a credit card are subject to reprice of invoice as per credit card policy; (e) if an account is referred for collection, all costs thereof are to be paid by customer, including, but not limited to, attorney’s fees of 25% of all amounts and service charges
due, but not less than $50.

Deductions may not be taken from statement for merchandise credits that do not appear on the statement. Full payment of statement must be made. Merchandise credits will be issued on a timely basis by Donovan Marine.

CREDIT CARDS

Donovan Marine, Inc. accepts VISA, MasterCard, Discover and American Express as payment at the time of sale. All credit card customers must have a signed authorization form on file at Donovan Marine for a credit card to be used.

All advertised prices reflect a cash discount of 3% which is deemed void when paying with a credit card. Payment with a credit card may result in your invoice pricing being recalculated at a higher price. These discounts are subject to change without notice. Customers with credit cards that are consistently rejected will be subject to a credit card rerun fee of $25.

NSF CHECKS

Check or electronic check payments returned for non-sufficient funds, stop payment requests, or a closed account will result in:

• A $20 returned check fee;
• May result in the referral of the debt to the appropriate state’s Attorney General’s Office;
• May result in the suspension of payer’s ability to submit future payments by check.

SALES TAX

Applicable sales tax will be added to all invoices unless current exemption certificates are provided timely in accordance with the jurisdiction of customer’s domicile.

CLAIMS FOR SHORTAGES

Upon checking your shipped or delivered merchandise, should a shortage be discovered, contact Donovan within 10 working days, so the shortage may be traced and properly delivered to you.

DAMAGED DELIVERIES

If you receive a shipment that appears to be damaged, notify the carrier immediately in order that they may inspect the package. Any damaged item must be inspected and returned by the Carrier. Damaged shipments which are returned without going through this process will void all claims with Donovan Marine.

RETURNED MERCHANDISE

Stock merchandise is returnable only when permission has been granted by Donovan and is subject to a 7% freight recovery fee. Full Credit will bellowed on our errors. No merchandise will be accepted for credit unless returned in the original package and is in resalable condition. Dated, obsolete, and expired merchandise will not be accepted for credit. Shipping charges must be prepaid. When applicable, Donovan salesmen and Donovan trucks will pick up returns. Invoice number and date of sale, as well as your customer number, must be included with all returns.

WAIVER OF WARRANTIES

Any warranties provided to Donovan Marine, Inc. by the respective manufacturers of such items will be passed on to the purchaser to the extent that such transfer is permitted by the manufacturer. All other warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and/or any implied warranty against latent or unknown or redhibitory defects or vices of any kind, whether arising by law, custom, conduct, or usage of trade, are expressly waived and renounced by Donovan Marine, Inc. Donovan Marine, Inc. shall not be liable for any injury to person or property arising out of any defects or failures in any products shown, offered, or sold pursuant to this catalog and shall not be liable for any incidental, consequential, or indirect damages or losses resulting from defects or failures of any products sold by Donovan Marine, Inc. Agents or employees of Donovan Marine, Inc. are not authorized to amend, modify, or extend this waiver of warranty in any manner. Any oral statement or printed advertising regarding any product shown or listed in this catalog regarding any characteristic, component, or quality of such product shall be considered an estimate only and shall not be relied upon as creating any type of express warranty or as forming a basis of the bargain for such product.

Any Warranties to be Handled Directly by the Manufacturer:
Please contact the below Manufacturer for any warranty issues.

• Bennett - Customer Service - 1-954-427-1400
• CDI Electronics - Technical Service - 1-866-423-4832, option 3
• Lenco - Troubleshooting - 1-772-288-2662, ext. 105. Customer Service/Warranty – 1-772-288-2662, ext. 110
• SeaStar (Jack Plates) - Hydraulic Tech Support - 1-604-248-3858
• TH Marine (Jack Plates) - Tech Support - 1-256-772-0164, option 1
• Ezy-Glide (Cables) - 1-800-874-7861
• Lowrance - Customer Service/Tech Support - 1-800-628-4487, option 4

30 Days Out of Box:
Please contact the below Manufacturer for any warranty 30 Days Out of Box.

• Icom - Warranty/Service Repair - 1-800-306-1380
• Standard Horizon - Customer Service - 1-800-767-2450, option 2
• Motorguide Trolling Motors - Customer Support - 1-920-929-5040 (Must have external box and all internal packing support system.)
• Johnson Outdoors (Hummingbird) - 1-800-633-1468;
  Minn Kota Trolling Motors and Talons - 1-800-227-6433, option 1 (Must have external box and all internal packing support systems);
  Cannon - 1-800-227-6433, option 2
• TH Marine (Jack Plates) - Tech Support - 1-256-772-0164, option 1
• Ezy-Glide (Cables) - 1-800-874-7861
• Lowrance - Customer Service/Tech Support - 1-800-628-4487, option 4

90 Days Out of Box:
Please contact the below Manufacturer for any warranty 90 Days Out of Box.

• Uniden - Returns Department - 1-817-858-3447

Donovan Marine, Inc. has made every effort to produce this catalog with current prices and up-to-date information. We hope you will forgive any omissions or clerical typographical errors. All prices are subject to change without notice, and you will be charged the current prices in effect at the time of shipment. We will try to advise you at the placing of an order of the current price. We sell only to stocking marine dealers, not the consumer. Possession of this catalog does not authorize purchases.