Progressive Bad Boat Insurancnce

Status
Not open for further replies.

tak135

Recruit
Joined
Aug 27, 2005
Messages
2
On June 28,2009 Sunday my wife and I were caught in a torrential downpour on the St Lawrence River in our boat. Like all other boaters we immediately headed towards shore. We had approx. 6 miles to go to reach the marina, when, what appears to have been a beach towel or old blanket, wrapped around the prop. After climbing on the swim platform with a boat hook, I was able to get it unwrapped, but as I continued upriver the outdrive was making an out of round sound. I thought maybe a blade was bent on the prop. Then the outdrive locked up and stalled. I could not restart the engine. I flagged down a nearby boater and he towed us all the way back to the marina. On Monday morning the 29th I called my insurance agent to find out if this damage would be covered. He checked my policy, saw that I had collision and that he would file a claim for me. Later on that day I received a call. From that day on my wife and I felt he treated us like criminals! And that somehow this was a fraudulent claim. Some time after that week we contacted the marina and arranged for apparently some type of testings to be done on the outdrive. They drained out all the oil (oil volume test), pressurized the outdrive to test the seals, vacuum tested it to test in-blowing of seals, all of which the marina mechanic said it passed all tests. So at this point we know it was full of oil and the seals were in good shape. I received a certified letter which I will send to you which says that I need to authorize a tear down for further inspection before the claim can be continued. and it is estimated to take 3 hrs. The boat is a 1978 and I'm sure there will be an indication of some wear but it sounds to me that this agent is trying to discredit this claim as fraud and has no intentions of pursuing this claim.

CLAIM REJECTED:
The recent findings of your boat inspection shows wear and tear /
mechanical breakdown of you drive assembly.

Your policy reads under comp/collision exclusions

Progressive does not pay damages
9. caused directly or indirectly by:
a. wear and tear;
b. smog, humidity, mildew, mold, freezing, thawing, or extremes of
temperature;
c. gradual deterioration of any kind including, but not limited to,
weathering, rust, corrosion, mold, wet
or dry rot, osmosis, delamination or blistering;
d. dock rash or other gradual marring or scratching;
e. mechanical, electrical, or structural breakdown, except for subsequent
loss by fire or explosion;
f. any manufacturing or latent defect; or
g. insects, animals, vermin, or marine life.
However, this exclusion does not apply if the damage results from the
theft of a covered watercraft;

My inspections revealed a mechanical breakdown of the upper gear set
resulting from wear & tear or mechanical failure.
 

truckermatt

Petty Officer 1st Class
Joined
Mar 29, 2009
Messages
384
Re: Progressive Bad Boat Insurancnce

Sorry to hear about your situation.... What you said is true though, Progressive, or any insurance for that matter, doesnt pay claims for damages that THEY think were caused by normal wear and tear...

I have progressive insurance and i had a claim 3 weeks after starting the policy... I hit a rock on the lake and my prop/shaft and other things were bent up... Progressive looked at the damage, and since my boat is older, they bought me a brand new SEI outdrive instead of repairing my old Mercrusier Alpha... All it cost me was my $250 deductible. I am happy with there service....

And if progressive would have denied my claim, I would have just went the SEI drive myself... The MAIN point with insurance in protecting the ones onboard and the other boat if you hit them... IMO

Good luck
 

TilliamWe

Banned
Joined
Dec 21, 2004
Messages
6,579
Re: Progressive Bad Boat Insurancnce

Okay, so your outdrive wore out, and you expected someone else to pay for it? Not gonna happen.
If the towel incident really happened, it still didn't cause this damage. The towel would only cause a few things, no of which would lock up your drive. It could only bend the propshaft, damage the prop, or cover the water intake holes, causing the motor to overheat. Sorry, they are absolutely right to deny your claim at this point. You have a worn out outdrive at this point, nothing more, nothing less. And it's not covered.

SEI drive for your boat, if you have a Mercruiser is $1200. Stop whining and go buy one and install it.

BTW, it's not your agent that's denying the claim, it's a claims representative.
 

Lion hunter

Lieutenant Commander
Joined
Apr 9, 2005
Messages
1,529
Re: Progressive Bad Boat Insurancnce

Sorry for the stroke of luck but they are probably right. The towel may have been the straw to break the camels back, but probably didn't cause the failure. Kinda like driving around with all the bolts rusted out on your fender and it falls off when you hit a pothole, the pothole didn't cause the failure.
Unless you can produce documentation that the outdrive was rebuilt or new recently I doubt you'll win this one. It's a 32 yo mechanical part.
 

tmh

Lieutenant Junior Grade
Joined
Aug 16, 2006
Messages
1,136
Re: Progressive Bad Boat Insurancnce

so....what IS wrong with the drive? I didn't see that in the discussion. Is it fixable or do you need a new one?

I don't know what a bound up prop could do to the drive - maybe your mechanic can explain what likely happened. Until you know why it stopped working I don't think you have much claim against the insurance co.
 

BLU LUNCH

Lieutenant
Joined
Aug 8, 2003
Messages
1,316
Re: Progressive Bad Boat Insurancnce

I'm surprised he thread still here. I also think the insurance company is right.
 

fixb52s

Chief Petty Officer
Joined
May 14, 2004
Messages
463
Re: Progressive Bad Boat Insurancnce

It appears you already had problems with your drive according to your first post in January. If this was repaired or replaced with a new unit before the season and you have documentation then you might have a case. It appears they did indeed make the correct choice here.

They are there to provide insurance for any physical damage (ie: your boat was totaled due to an accident) and to pay for any medical issues, similar to car insurance. Like stated already, they are not there to fix old worn out items. Things happen in boating, and repairing/replacing worn items is your responsibility.

So what 1978 boat do you have? Is an outdrive worth more than the total value of it? What else is wrong with it? It is up to you if you want to either fix it or sell it for parts.​
 

RickJ6956

Petty Officer 1st Class
Joined
Jul 18, 2009
Messages
349
Re: Progressive Bad Boat Insurancnce

tmh,
My inspections revealed a mechanical breakdown of the upper gear set resulting from wear & tear or mechanical failure.

The upper gear set is located under the cap at the top of the drive. There is a lot of power transferred to the drive through those gears. 30 years of wear could have put them close to the edge, and the towel stripped them.

It's actually not a difficult fix, but who's to say what other wear & tear is ready to let loose on that drive?

I don't blame the insurance company one bit for requiring the testing & inspection.
 

45Auto

Commander
Joined
May 31, 2002
Messages
2,842
Re: Progressive Bad Boat Insurancnce

Sorry, I'm with everyone else here. I think your 30 year old drive just crapped out at a bad time. Sounds like the upper gears or bearings let go:

My inspections revealed a mechanical breakdown of the upper gear set resulting from wear & tear or mechanical failure.

Locking up the prop by wrapping a blanket around it couldn't take out the gears or bearings UNLESS they were badly worn or suffered a mechanical failure, neither of which is covered by your insurance. On a decent outdrive, I would think that the worst you would have done is taken out the prop hub.

Kind of like having your 30 year old car transmission go out after you have a flat tire and expecting the tire warranty to pay for it ......
 

pinellas50

Petty Officer 1st Class
Joined
Aug 10, 2009
Messages
207
Re: Progressive Bad Boat Insurancnce

I agree with the others as well. I never would have even picked up the phone to call them on something like this.
 

bad_boy

Banned
Joined
Dec 5, 2008
Messages
39
Re: Progressive Bad Boat Insurancnce

Why is this thread not locked and edited to remove the name of the company, this should absolutely prohibited!!!!!!!!!!!!!!!!!!!!!! There is such a double standard around this place....:mad:
 

salty87

Commander
Joined
Aug 12, 2003
Messages
2,327
Re: Progressive Bad Boat Insurancnce

bad boy...you can report it to the mod's if you click on the red triangle. they aren't paid to sit around and read every thread, they aren't paid at all. they'll probably find it on their own if given a little time.

to the OP, insurance co's would never insure old boats if they had to pay for mechanical failures due to wear and tear. does your car insurance buy you new tires when they get old?
 

5150abf

Vice Admiral
Joined
Aug 12, 2007
Messages
5,808
Re: Progressive Bad Boat Insurancnce

They don't kill all threads with company names, only when they get out of hand, which i don't feel this one has.

I can think of several that went the coarse and were resolved, all posted an never blocked, and I concur, it would be nice if they paid but 30 years from an outdrive is pretty good if you ask me.
 

_chris_

Chief Petty Officer
Joined
Jul 9, 2009
Messages
439
Re: Progressive Bad Boat Insurancnce

I had Progressive on my motorcycle when I broad sided a truck and they took care of everything without any issues at all, and quick. I have them on my boat as well and I like them.
 

JB

Honorary Moderator Emeritus
Joined
Mar 25, 2001
Messages
45,907
Re: Progressive Bad Boat Insurancnce

Well, I have read the whole thread. At first I was going to delete it because it accused the insuror and didn't really give them opportunity to answer the accusation.

I decided to leave it alone when I saw other members defending the insuror's case.

I now see it as a case study of the real world.
 

Home Cookin'

Fleet Admiral
Joined
May 26, 2009
Messages
9,715
Re: Progressive Bad Boat Insurancnce

Always save the towel.

I know that jet ski's get fried a lot when they suck up an ice bag--anyone try a "collision" insurance claim for that?

Anyway, to me a "collision" is hitting another boat or fixed object, maybe a sunken log, but not some random flotsam like a towel, ice bag or even crab trap, although technically they are the same. I'd think the insurance policies would write in an exclusion for that sort of thing.
 

jaxnjil

Lieutenant
Joined
Aug 3, 2007
Messages
1,368
Re: Progressive Bad Boat Insurancnce

Well, I have read the whole thread. At first I was going to delete it because it accused the insuror and didn't really give them opportunity to answer the accusation.

I decided to leave it alone when I saw other members defending the insuror's case.

I now see it as a case study of the real world.

thank you jb; import for someone looking for insurance. kinda a heads up on what to do and whats not covered.
 

tashasdaddy

Honorary Moderator Emeritus
Joined
Nov 11, 2005
Messages
51,019
Re: Progressive Bad Boat Insurancnce

you have had your soap box, only 2 post in 4 1/2 years. Closed.
 
Status
Not open for further replies.
Top