some may have followed my purchase of my new boat- older grady-white with newer yamaha power. everything was great at delivery, really love the boat and engine. when i got the boat home (drove it home via water about 1 1/2 hrs away), everything seemed ok until i tilted the engine. i then saw some sort of oil dripping from under the cowling. talked to dealer and he mentioned fogging oil. i sort of believed him since i couldn't get it to leak again. but then i noticed the engine oil on the high side. i got concerned and sent him an email today asking lots of questions. now this was a brokerage sale, no warranty provided.<br /><br />at around 4:45pm today, get an email at work- need to talk to you quickly. call me. it was from the dealer. i was just a bit nervous making the call. so i call him. he proceeds to tell me he spoke to his lead mechanic, who wanted to see the engine. he said no guessing, we want to go over the engine from top to bottom, and make sure things are right. now get this- he asks if i'm available in about an hour. i say sure. he says he'll meet me at the boat with a trailer, pull it out and bring it back to the dealer tomorrow. barring any major work required, the boat will be back at the dock tomorrow at the same time as pickup. so i meet him, we pull the boat, and he promises me again that the boat will be back by 6pm tomorrow.<br /><br />this was the salesman. i was blown away by the level of service. when he left with the boat tonight, he said "i told you i'd take care of you on day one, and that's what i'm doing. don't worry, this engine will be in top shape when you get it back. we'll figure this out."<br /><br />i can't be upset at all. in fact, i'm happy with everything that's happened. i bought a used boat and used engine. things happen. this could be nothing, but he's going the extra effort to make sure. i am now getting my used engine completely serviced for free.<br /><br />just wanted to pass this good news. maybe this is how grady always treats their customers. if that's the case, they may have made a life long customer out of me.
