GOOD NEWS. . . . The PICTURE UPLOAD FUNCTION IS WORKING !!! The tech folks at the parent company have been able to remedy the issue. You can upload pictures once again. Thank you for your patience.
This far we have replaced the impeller, ensured it is locked onto the drive shaft securely, and run air though all the water holding lines we can. We have removed the thermostat and found no blockages... it no water circulating. Does the pump need to be primed? We are running it in a horse...