Firstly, I posted on this probably back in June/July. Thought issue was fixed but wasn't until today.
Engine only has 24 hours on it. Since breakin we've been getting alarms which the dealer said were related to water pressure. They installed a new water pump because the original was chewed up. No more alarms for them in the test tank but 2 weeks later we go to the coast again and get the dreaded alarm. We end up doing our fishing cautiously then head home.
After cleaning the boat thoroughly, I let it sit 3 months then decided to take it in to another local Merc certified dealer and get their opinion. Oddly enough, they told me there was no alarm, which was weird, because prior to parking the boat under cover it sounded the same old alarm when we were fishing. They said no codes in the computer. They offer to let a tech go with us to the lake to replicate our driving behaviors in hopes of getting it to act up. Of course the alarm doesn't sound but the tech notices something different on the thermostats while the boat was at trolling/idle speed. This apparently didn't happen in his test tank. Starboard side thermostat reading cold which means it's stuck open and also means water pressure is a little low since the thermo was stuck open.
We end the test runs and agree to let him take it apart and determine what is wrong in the thermostat area. He also says he'll install a new oil tank since Mercury has had problems with floats getting saturated and sinking down causing oiling alarms. Oil tank is warranty work, thermostat is not.
I get 2 emails with pictures of what is wrong with the thermostats. I'm also told our boat is ready to be picked up and the bill is ~$220.00 After talking with the service rep on the phone he explains that debris were stuck in the thermostat holding one of them open. The port side had some stuff in it too but wasn't near as bad as the starboard side stat. The "debris" end up being what looks like seaweed or grass and a little piece of a stick.
So after my story, I suppose my question comes to this.
Why doesn't Mercury use a screen in the foot to prevent this very situation from happening? Is there a way of installing a screen to prevent sticks from being sucking into thermostats?
I've now paid a total of $270 for what I had assumed would be warranty work on a brand new engine. It could have been worse and cost a lot more. Like a new powerhead. All it takes is a simple screen in the foot to stop things from going into the engine. All my other outboards have had something like this. Johnsons and Yamahas.
The funny part of the story is the service manager defending Mercury saying "all high performance boat engines don't have screens because it will affect the water flow." After that conversation I showed him the brand new engines sitting on the back of boats in his lot that had screens on them. Ranging from 50 hp up to 250hp. None of them were Mercurys of course. They don't sell Mercurys. Nothing like being told "having a screen is a good idea and of course your opinion" when I have facts in front of me that prove it is a good idea and would have prevented problems. I will not rant on the guy though, he is a nice guy and did good work for us and I told him I was happy they were able to fix it. The dealer we bought the boat from didn't.
Here's some pics.
Engine only has 24 hours on it. Since breakin we've been getting alarms which the dealer said were related to water pressure. They installed a new water pump because the original was chewed up. No more alarms for them in the test tank but 2 weeks later we go to the coast again and get the dreaded alarm. We end up doing our fishing cautiously then head home.
After cleaning the boat thoroughly, I let it sit 3 months then decided to take it in to another local Merc certified dealer and get their opinion. Oddly enough, they told me there was no alarm, which was weird, because prior to parking the boat under cover it sounded the same old alarm when we were fishing. They said no codes in the computer. They offer to let a tech go with us to the lake to replicate our driving behaviors in hopes of getting it to act up. Of course the alarm doesn't sound but the tech notices something different on the thermostats while the boat was at trolling/idle speed. This apparently didn't happen in his test tank. Starboard side thermostat reading cold which means it's stuck open and also means water pressure is a little low since the thermo was stuck open.
We end the test runs and agree to let him take it apart and determine what is wrong in the thermostat area. He also says he'll install a new oil tank since Mercury has had problems with floats getting saturated and sinking down causing oiling alarms. Oil tank is warranty work, thermostat is not.
I get 2 emails with pictures of what is wrong with the thermostats. I'm also told our boat is ready to be picked up and the bill is ~$220.00 After talking with the service rep on the phone he explains that debris were stuck in the thermostat holding one of them open. The port side had some stuff in it too but wasn't near as bad as the starboard side stat. The "debris" end up being what looks like seaweed or grass and a little piece of a stick.
So after my story, I suppose my question comes to this.
Why doesn't Mercury use a screen in the foot to prevent this very situation from happening? Is there a way of installing a screen to prevent sticks from being sucking into thermostats?
I've now paid a total of $270 for what I had assumed would be warranty work on a brand new engine. It could have been worse and cost a lot more. Like a new powerhead. All it takes is a simple screen in the foot to stop things from going into the engine. All my other outboards have had something like this. Johnsons and Yamahas.
The funny part of the story is the service manager defending Mercury saying "all high performance boat engines don't have screens because it will affect the water flow." After that conversation I showed him the brand new engines sitting on the back of boats in his lot that had screens on them. Ranging from 50 hp up to 250hp. None of them were Mercurys of course. They don't sell Mercurys. Nothing like being told "having a screen is a good idea and of course your opinion" when I have facts in front of me that prove it is a good idea and would have prevented problems. I will not rant on the guy though, he is a nice guy and did good work for us and I told him I was happy they were able to fix it. The dealer we bought the boat from didn't.
Here's some pics.