boat info library inop?

[chs marine service]

hey anyone have trouble accessing the boat info library or is it just my screwe up computer? i can go on the site, choose a manual but it asks for access to run adobe, i give it access and flash is blocked, i unblock it but the manual mostly does not come up, if it does, there is no search function and the only way to move to the next page is by clicking the corner of the page. you can't jump forward to a section of specific page, you can't search......

 

[havoc_squad]

Works just fine. The issue you are having is browser model/version specific.

Whether that be settings on your browser need to change because the app makers changed what they allow by default or other criteria.

My recommendation is to get a browser that is less problematic with Flash, meaning when you allow it to run flash for a website, it works as expected.

Firefox is probably one of the most common one used for that. You will have to download Adobe Flash though for it to be included into that particular browser.

 

[achris]

Works fine for me. Firefox browser...

Chris...

 

[chs marine service]

thanks guys, ill give that a try

 

[chs marine service]

well ,that didnt work, firefox was wore than the other 2. i even tried other laptops, it give me the library but when i click on a particular manual, i get black screen, the only thing on the screeen is the top info, return to library and show menu. the scren looks like the background which is around the manul pages.

 

[Bt Doctur]

https://docs.microsoft.com/en-us/lifecycle/announcements/adobe-flash-end-of-support

 

[JASinIL2006]

I just tried Boatinfo using Firefox 78.0.2 on a Win10 computer and it worked fine.

 

[chs marine service]

this is so frustrating. i downloaded the latest version of firefox and im getting the same results, i can not access the mercruiser manuals any further than choosing which manual to view.

 

[Fun Times]

What manual / number are you looking for?

Make sure your computer screen zoom isn't zoomed in to high, say 100% or you won't be able to see the manual info for what the manual covers.

To zoom in and out, try holding down the Ctrl button and then click a few times on the - button to zoom out and + to zoom in.

 

[achris]

this is so frustrating. i downloaded the latest version of firefox and im getting the same results, i can not access the mercruiser manuals any further than choosing which manual to view.

Sounds like a firewall setting might be the problem. What AV are you using?