GOOD NEWS. . . . The PICTURE UPLOAD FUNCTION IS WORKING !!! The tech folks at the parent company have been able to remedy the issue. You can upload pictures once again. Thank you for your patience.
What program are you using? In most I've seen, you go to 'save as' and pick save as jpeg. If you are selecting the pictures to save in the program you use to download from the camera, there should be a default selection somewhere in the program.