Parts from Aftermarket Discount Marine

[kcole683]

Has anyone ever ordered parts from Aftermarket Discount Marine parts?<br /><br />I am in the middle of a fiasco with them on an order placed 16 days ago that I have not recieved yet. Just wondering if anybody else has done business with them.<br />Hopefully this will get resolved today.<br /><br /> Aftermarket Discount Marine

 

[crazy charlie]

Re: Parts from Aftermarket Discount Marine

I have never even heard of them.good luck with the fiasco. basicpower.com is who I usually use.Charlie

 

[MooseHootie]

Re: Parts from Aftermarket Discount Marine

I have seen them on many searches. But like Charlie said I only use basicpower.com I get my parts in 2 days.

 

[Capt Ken]

Re: Parts from Aftermarket Discount Marine

What you run into with alot of these internet businesses is they're not a store front business. They are just the middle man for another parts source. You order the part and send them money which they in turn order the part and send another company money. If the warehouse doesn't have the part or has discontunied the part or backordered the part, then things like this happen.

 

[flashback]

Re: Parts from Aftermarket Discount Marine

Yep I have done business with them 3 times with no problems. I believe they do actually have a marine repair business in Loisiana...I ordered a water pump kit once and ups lost it. they had no problems sending another... although it did take some time as they waited for a week before sending the replacement. good luck

 

[Rhadley]

Re: Parts from Aftermarket Discount Marine

I got my carb kit in 3 days; $20 + $10 S&H. I also called with questions and they were helpful and knowledgable.

 

[kcole683]

Re: Parts from Aftermarket Discount Marine

Well most of my fiasco is over. My parts finally arrived this morning. I am still waiting on an alignment tool.<br /><br />I originally ordered parts on july 12th, I was in no hurry so I had them shipped ground UPS. I figured I would have my parts in 5 or 6 days from my past experience. At the 3rd day I e-mailed the company and they confirmed the order was shipped out no problem. After a week plus I called the company to inquire about the order I was told they would look it up and call me back. I called the next day and went over the whole deal again, then I was told oops we forggot to ship them,but I will ship 2nd day air to have by Teusday. As of tuesday no parts, and the company doesn't want to take a minute and give me the tracking numbers .<br />I called first thing this morning and they were not open yet. My parts showed up at 9:18 this morning. I tracked the package and it wasn't shipped until late yesterday and it was shipped next day air to arrive today. The person I talked to said they were shorthanded this week. I can't see how they stay in business if this is typical. Hopefully this is an isolated case.

 

[DHPMARINE]

Re: Parts from Aftermarket Discount Marine

Sounds to me that they dropped the ball,realized it,and did the best they could.It happens.<br /><br />Next/second day isn't perfect either,and that is the shipper.<br />DHP

 

[steve n carol]

Re: Parts from Aftermarket Discount Marine

sometimes you aren't given a tracking number because the parts are being shipped from another company located someplace else. and is out of the control of the middleman. as captn ken said.<br /><br />Q) is basicpower.com a middleman??<br /><br />sl

 

[kcole683]

Re: Parts from Aftermarket Discount Marine

Yes they dropped the ball. Lets see about three times but all is well now the alignment tool came today,it was shipped yesterday next day air from the manufacturer.<br /><br />I am happy with the parts I recieved, just would have liked them a little sooner.<br /><br />I got a transom service parts kit for $89 so thats not bad .<br />It included all 3 bellows plus clamps,1 gimbal bearing,shift lever, shift laver screw plus bushing and seal for the shift lever,and an outdrive gasket & oring set.<br /><br />Can't beat the price.<br />Well I couldn't anyway.