Purchasing items from iboats WARNING!!

brownies

Chief Petty Officer
Joined
Jul 5, 2004
Messages
495
Less than a week ago I purchased a NEW Motorguide Digital trolling motor from this website. $1600.00 and it's DOA on arrival. <br />Don't start with the troubleshooting advice...This MotorGuide is defective.<br />Can't return it. Iboats sent me to Motorguide. Motorguide sent me to not so local dealer. Dealer(s) say take a hike, you didn't buy it from us. 10 phone calls later and I've made this circle two more times. <br />iboats refers me to motorguide, they refer me to a motorguide dealer...and....iboats IS a motorguide dealer!!<br /><br />ALL I wanted was to EXHANGE a defective NEW item for another. Looks as if this is going to take WEEKS to resolve and I bet the MOST I get is a repaired or remanufactured unit and it'll probably get damaged in shipping...at my cost.<br /><br />Just something to think about before dealing with iboats or motorguide.
 

brownies

Chief Petty Officer
Joined
Jul 5, 2004
Messages
495
Re: Purchasing items from iboats WARNING!!

AND.....YES.<br />If I get a call from iboats saying....<br />" You bought that defective motor from US less than a week ago. Please return it for EXCHANGE."<br /> I'll be more than happy to tell about that as well.
 

LubeDude

Admiral
Joined
Oct 8, 2003
Messages
6,945
Re: Purchasing items from iboats WARNING!!

I have to say!<br /><br /> This isnt the best way to take care of your problem!!!!!
 

JB

Honorary Moderator Emeritus
Joined
Mar 25, 2001
Messages
45,907
Re: Purchasing items from iboats WARNING!!

What does that have to do with fishing?<br /><br />Moving to trollers.
 
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