Re: Rebates, rebates, rebates...When will the madness end?
I hear ya Homer.... <br /><br />Went thru the B.S. with Bellsouth about the $100 dsl modem rebate.. Was supposed to get the rebate after the second biling cycle.. Second cycle rolls around, no rebate... Third cycle rolls around, no rebate so i get on the horn with Ma' bell and talk to some sweet sounding Georgia peach who tells me i'll have to wait another two billing cycles cause they messed up and did'nt process the rebate, "OK FINE!"..

<br /><br />Few months roll by and i'd just about forgot about it all and then i saw the commercial for the rebate on the tube.. Decided to look thru my records, just as suspected, no rebate... <br /><br />I get on the phone to em', again, same B.S. story, wait another two billing cycles.... "I want to talk to the boss right now", they hang up on me..

Finally get the stupervisor (i spelled it right), she says give us a month, I said "NO!, Already been 5 months, I'll give you a week and if no rebate, you'll hear from the states attourney for defrauding me outta $100 bucks"..<br /><br />Three weeks later, end of that billing cycle, no rebate... Filed a formal complaint with the state, low and behold a few weeks later, I get a call from a rep from Ma bell telling me how they already credited my account for the $100 bucks about 4 months ago, WRONG!.... I asked her who she thinks she's fooling, i have everything right here in front of me from the day I signed up for service, so somebodys got a problem with their math, and it ain't me... I'll let the state's attourney handle it, click....<br /><br />Month later, a letter from the State Attourney telling me that they consider the matter closed, and i ain't gettin diddley squat.. Enclosed with this letter from state, a letter from Ma bell telling me how I did'nt qualify for the rebate in the first place, because they had not recieved it before the cut off date.. This, I know for a fact, was a complete and total lie... See, I had kept records of the names of persons in customer service who said that they had recieved the rebate coupon but had not processed it, times and dates which were three full months and a few days before the rebates cut off date..<br /><br />Called the contact at the State attourneys office and told him he was a dumb **** and a few other "colorful words", and that he needs to look at the info i gave him again with reguards to the dates... <br /><br />Never heard from the state again (did'nt figure i would either after the ration of crap I gave em'), just thought i was skrew'd outta $100 bucks, case closed and lesson learned...<br /><br />Few weeks later, I get my credit card statement.. Much to my shock and horror, I have a credit for the $100 rebate from Ma Bell..

Go figure?