Repair shop NIGHTMARE!

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m.qualls89

Petty Officer 2nd Class
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I need some advice. About a month ago I found out my transom was rotten on my 1978 glasstex apollo tri-hull 18' bowrider. I'm not good with fiberglass and my work schedule in the summer is murder basically I only get half a day on sunday to enjoy my boat. So instead of tackling this job myself I chose to have it done by the pros (or so I thought). The guy quoted me $700 to fix it which I thought was great. He had a business in Galesburg IL called EDIT Marine so I made the 80 mile drive and dropped off my boat. This was july 13th, the understanding was it would be 2 weeks and I'd be on the water again. He called a couple days later and said it would be $1000 as he had a bigger job than he thought. I said that was fine and he got to working on it. Well 2weeks came and went. He still wasnt done. I know these things take time but when you have a staffed shop and deadlines it shouldnt be to much over what is originally quoted. It has now been nearly a month of it will be done friday. Today I call he says I'm hanging the motor it will be done by 4:30 p.m. I show up at 6:15 p.m. and it is a FU****G disaster! he said I could get it just to hang out a little while. After an hour of me pointing out you forgot this and that I'm getting mad. 1st my entire boat (electronics and interior also) is coated in a good 1/4" of fiberglass dust from sanding with my new cover inside of it. He said he was going to paint the transom with black and I agreed as i thought the black & blue would look cool together. It is actually fricken SPRAY CAN RUBBER UNDERCOAT! I SEEN THE CANS! It looks like my damn bedliner! The drain hole looks like some home made bs! They somehow "lost" my battery but he did at least offer a new one. So after all of this i watch him install my swim ladder and holy crap he USED NO SEALANT! AAAAHHHHHHHHHHHHHH I'm about to blow a gasket at this point! He says hop up there and trim up the motor. So I do and it won't work! All I get is CLICK CLICK in either direction! So he doesn't plan on cleaning up the boat and tryed to say the trim wasn't his problem because he didnt touch it. I said BS you replaced the transom you had to! The only good news is the transom is solid. Now I'm scared he didnt do things right and when I do get it I'm gonna have to pull everything out and re-seal it for peace of mind. I really just wanna go take my boat tell him to f-off and go to another shop. Only problem is the cop I talked to said I can't because he has worked on it so I would have to go to civil court if I didn't want to pay him. ANY ADVICE? Do I laywer up and sue? This has been a NIGHTMARE I honestly just wanna rip the guys head off right now.
 
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spdracr39

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Re: Repair shop NIGHTMARE!

Unfortunate reality is it's not enough money to justify legal action. Just save yourself the trouble pay him and move forward. You will recover faster that way.
 

ricohman

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Re: Repair shop NIGHTMARE!

Why did he have to repaint the exterior of the transom? All the repairs I've seen are from the inside. The fiberglass remains intact.
 

kmarine

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Re: Repair shop NIGHTMARE!

I recomend having someone looking it after you get the boat back. and from a legal standard pay him &get your boat out. in the future ask for refferences before hiring a contractor, just like remodeling your home. I dont know where you are from. but If I Knew i could perhapse give you a referal to someone in illinois or the quad city area to check the work to make sure the boat is safe.
 
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Re: Repair shop NIGHTMARE!

Now I'm scared he didnt do things right and when I do get it I'm gonna have to pull everything out and re-seal it for peace of mind.

That's not a bad idea. If ANYTHING isn't sealed on the transom it's going to let in water and start the rot process all over again.

Honestly, you get what you pay for, and that was a dirt cheap price. I've done a couple of transoms and it's a lot of work, after paying for materials I gotta wonder what the guy had left to pay for his and his employee's labor.

My advice is to clean your boat up, make sure everything on the transom is properly sealed, and then go enjoy the rest of the summer. Don't take this the wrong way, but we're talking about a 34 year old tri-hull.
 

jigngrub

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Re: Repair shop NIGHTMARE!

If you want something done right, you have to do it yourself!
 

tpenfield

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Re: Repair shop NIGHTMARE!

Hiring a 'pro' does not mean what you think. Sorry to say, but you really need to check out the repair shops that you contract to do repairs. It is fairly hard to hide these days with the Internet, etc. so you should be able to find a decent shop with a little research.

So, like the others said, your best bet is to move on, and be more careful.
 

m.qualls89

Petty Officer 2nd Class
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Messages
133
Re: Repair shop NIGHTMARE!

Lesson learned it was cheap for a reason. I dont mind paying him if he gets my trim back in working order etc. Im not however just going to shell out $ for something that wont work. I can deal with the rubber spray crap on the transom which he said he had to paint because he had to fix the damage done on the outside. I understand its an OLD tri hull but its my old tri hull lol. I originally was just going to get another boat for my motor until i got this guys quote so i THOUGHT this was the best route. $1000.00 is a big chunk of $ just to **** away for half *** work though and its a matter of principal. He gave me his word so he needs to do right. I think i will have it inspected afterwards if he finally gets it going. By the way kmarine im 30 miles north of peoria so not to close to the QC.
 

emoney

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Re: Repair shop NIGHTMARE!

Not to be contrite, but I'd be willing to bet he was the "cheapest guy in town", right? It wouldn't surprise me to find out he was significantly less than other bids. $1,000 for a transom replacement is very cheap and the fact that he had the time to even do the job in a month during the summer is suspect. Caveat emptor..."Let buyer beware". If it's "too good to be true", it usually is.

On the bright side, take what you paid this guy and subtract from the next closest bid, and that's the money you have left to finish this job. Odds are you'll still come out ahead.
 

jigngrub

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Re: Repair shop NIGHTMARE!

Take it to another shop and you'll probably get more of the same. Any shop that doesn't have a 2-3 week backlog this time of year probably won't be dependable... and even the ones with a backlog can be less than desirable in their work performance. A lot of shops will rush through a job at this time of year for the money and turnover.

Another thing is that your transom probably isn't the only thing that is rotten on your boat, it's pretty rare to have transom rot only and no stringer rot or saturated floatation foam. At the very least, your aft section of decking need to be lifted for stringer and foam inspection.

When the aft section of your deck is opened up you may find that your transom wasn't done properly at all, it's not very likely than your transom was done right and everything else the mechanic touched was done wrong.

If that was my boat I wouldn't put on the water until I had opened it up myself to see what was what. After that you can decide if you want to work on it yourself or have someone else do it. I you have someone else do the work, wait until the boating season is well over... sometime this winter to have the work done. Shops will be looking for something to do and you may even get a better price.
 

m.qualls89

Petty Officer 2nd Class
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Re: Repair shop NIGHTMARE!

I cant believe everyone says just pay him and eat it...
 

jigngrub

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Re: Repair shop NIGHTMARE!

Consult with a lawyer and see what he says... he'll more than likely tell you the same.

You're going to have to pay this guy and then prove that the work was substandard and sue him for your money back and maybe to have it fixed right somewhere else... for $1K it isn't worth it unless you have plenty of time and money on your hands.

If you don't pay it's going to look like you're the bad guy and maybe a deadbeat trying to get out of paying a bill.
 

coolbri70

Lieutenant Commander
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Re: Repair shop NIGHTMARE!

you have to pay him,(if you don't he could put a lein on it) so you can get it back, take it to a marine surveyor, if its not sound, fix it, legal action, sue, rip head :facepalm: etc. if it is sound, get on the water and enjoy:D
 

spdracr39

Lieutenant Junior Grade
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Re: Repair shop NIGHTMARE!

Maybe that spray can stuff was "Flexseal" !! The repair should last forever !!!! He must have forgotten they make it in white now too :)
 

m.qualls89

Petty Officer 2nd Class
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Jun 4, 2012
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133
Re: Repair shop NIGHTMARE!

Beat away lol. Ive never been to a shop so i didnt know the whole deal i guess. He supposedly specializes in older boats.
 
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