Re: voltmeter shows 18 vdc when running.
^^^ right answer.
If you go to the I/O forum, there is a sticky called "Adults Only" which has instructions to test and validate.
if you follow through with those test and don't have an answer post your findings in the I/O section and you will find the right answer.
Make sure you include the make and model, and possibly the serial number... it will be the first question people ask... and they know what they are talking about.
Good luck!