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  1. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    Yeah, unfortunately all I can do is come up with theories. Hoping there is an angle where insurance will cover the most likely (although even that is questionable) that the engine got dunked.
  2. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    No. I don't have access to it. It's taken apart at the dealer waiting for new powerhead. I'm not a mechanic so kind of at the mercy of my dealer.
  3. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    No. I don't have access to it. It's taken apart at the dealer waiting for new powerhead. I'm not a mechanic so kind of at the mercy of my dealer.
  4. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    I appreciate the sentiment. I am really starting to understand that my experience is rare, which given this is so infrequent, not sure why Merc wouldn't be a little more willing to try and help me out. It's not like they are opening themselves up to a tidal wave of warranty claims. I'm a bit...
  5. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    I don't have the boat - it's been at the dealer ever since the failure. They completely tore it down and so I am kind of at their mercy. I have a copy of all the pictures which I requested to help with my insurance claim, but don't think there is anything I can do at this point.
  6. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    Thanks - I understand now. Yeah, I didn't do anything myself, but was just recapping some of the possible causes for my issue from what I have read in forums like this as I searched for answers. The only one I can think might of happened was the engine getting too deep because everything else...
  7. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    Yes, haven't looked to see if I could find it, but I do have the credit card payment on-file. Not sure what good that would do though? I couldn't prove it even if it did happen there.
  8. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    I am not sure, but the initially told me it was bent, then when Merc declined warranty coverage I asked for them to at least provide me an explanation of how it happened, etc. They tore the engine apart. I think it has to do with measuring where the piston is in the cylinder, but I honestly...
  9. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    Again, I totally understand that you are trying to help and really appreciate it, I'm just not following your train of thought. I didn't put oil anywhere, I didn't do anything to the motor myself. I had it winterized and then launched it the next Spring. What I was saying is I understand that...
  10. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    I think the scenario where my wife backed it up slowly and the back end happened to be too low at the moment I started the engine the most likely scenario. I don't think the water intakes being covered would do anything to prevent water from being ingested through the exhaust though. The way I...
  11. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    Yes, ran great. I dropped it off to be winterized one afternoon, and the following afternoon it was ready so I picked it up and took it to my storage place a mile or two away that evening. And, if the winterization place did their jobs, they would of identified the issue as they have to run...
  12. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    Well, I plan to get video once boat is fixed to satisfy my curiosity about what likely happened, but when the front is still on the trailer, that puts extra pressure on back and would force it to sit lower in the water. As the trailer gets deeper, the front sinks in the water and the whole boat...
  13. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    I appreciate all advice, but really don't understand. I didn't insinuate anything. I did list possible causes of this type of failure, and from researching, what I think was the most likely, getting the engine too deep at launch. Water got in engine, that fact isn't in dispute. What I...
  14. J

    Merc Outboard - 2 Year Old Engine Failure, 5 Year Extended Warranty Denied

    Sorry for the long post, but I figured it was important to lay everything out to get comments and feedback that were targeted to my ask, which is how to try and get some factory support for my engine failure after my warranty claim has been denied. I have a 2020 Merc 115 HP on my pontoon I...
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