Well Mom and I got pretty fed up yesturday and went into town to get the Rider from the shop. Now they have had it for 2 months and it still wasn't fixed..When we showed up it was blocked in by another tractor. Like we were going to steal it or something. We get there and of course, because the guy was giving my mom a hassel over the phone, I went with just incase. Nobody is going to yell at my mother, because they think they can get away with it. So we are there and he started in on her about us not giving them enough time to fix the mower.. Enough time my ars. I said I think 9 weeks is plenty. Now he said it needed a belt and yes, I did agree on that one. No problem.. But that wasn't the problem. Plus they put blades on the tractor also that wasn't called for considering the old blades were still good, I made the guy take them out of the garbage can and put them back on the deck about 2 weeks before we got to this piont.. Get this they had the nerve to charge her $35 for belt, that cost $19 at another shop and $30 half hour for labor plus good old tax. Grand total $68 something. I said, It takes at the most 15 minutes at the max to take off and put a new belt on.<br />The owner got all in a huff and ask me if I thought I was so smart, and would like a job.. Make my day, YES, I'll be glad to take you up on it.. Dead silence... Then I asked him if I would need to bring my own tools.. Nothing was said.. We exchanged some words and the woman had the nerve to tell me that if I bought and supported local business's that this wouldn't happen when you buy throw away rider tractors. You should of bought from us.. I looked around and they don't even sell riding lawnmowers in their business.. I just about laughed at her stupidity to even say that to a customer that just supported their business by bringing my moms tractor to them to fix and didn't get the job done..<br /> Could you believe that. I had to say it,"It's business's like this that puts profits in Wal-Mart pockets and puts you under. And you wonder why you can't turn a profit..<br />To top it off, the non-certified laborer dumped my mothers $2,000 tractor sideways off the ramps after I tried to tell him he wasn't streight, he just kepted going and almost smashed my mother. The boss came out and it took 3 of us to get it loaded, because they are to cheap to buy safety pads for their own ramps.. <br /> Now I just ordered the parts on line for under $20.00 and they are coming Via UPS in 3-7 days. The problem was the pulley that runs the blade.. I thought orginally it was a shaft problen in the engine.. (See I do not do internal repairs to any motors, when it comes to rods, pulleys, and pistons I have not a clue).Having the new belt made it easier to narrow the sound down it was making when the blades were engaged..<br />Now has anyone else ever gone through BS like I have?..<br />To top all this off I stopped at a farm that I used to work for and told him what happened and he just laughed at me.. He told me he doesn't go there anymore because of the faulty work.. Apperently they can't fix chainsaws neither..<br />Got home and made some more phone calls and asked some friends and they to don't go there also.<br />I'm going to a local Mason meeting this week and am doing a talk at a club in the next few days. Also am a volunteer at a organization for chidren.. Also know some bankers and about 6 very local realators that hire yard maintenance to do homes in the tehema area. They all have to take their equiptment someplace to get it serviced.. i don't think what I have to say may hurt their business, but this county is only so big. <br />I would put what they did to my mother right up there with elder abuse..<br />Sorry but I thought maybe if I vented this out here, I would get some better feedback from you guys on iboats..<br />I am totally for the local business's, but this one is just not right..<br />I pay 3cents more a gallon to promote the small business in our town and buy from our local hardware store all the time and pay 25% more than if I went to town.. I know just about everyone here where I live.. And never had been treated like a piece of sht, like I was in that business..<br />Thanks for your time guys and gals..<br />I hope i didn't come off to bad?
<br />Oh ya, it had a full tank when I brought it in and when I got home there was less than a quarter tank left? Wasn't that so nice of them..