SS MAYFLOAT
Admiral
- Joined
- May 17, 2001
- Messages
- 6,372
One of our stores had a bad heat exchanger in the main dinning room unit. The front counter unit also had a bad exchanger as well, but not near as bad as the other one. At least it still worked. I called a company out of town that does all new installs for the main corp. They sent a guy out and he confirmed that one unit above the front counter was working and would be okay for maybe another year. The one for the dinning room was condemmed as being unsafe for use. The gas valve, stat wires, and power was shut off. The out of town company gave their quote on a new unit.<br /><br />To help our local economy out, a local company was called in to give a quote on the bad units replacement. It turns out that they got the job.<br /><br />Come this last Monday, the manager calls me and says it is real cold in the lobby. She said that she went up on the roof and turned on the old unit, but cannot turn the new unit on because it doesn't look hooked up. At this point I'm puzzled about the new unit. Yes I knew we were getting one, but nobody called to say that it was being installed. <br /><br />So now I go up on the roof and sure enough there sits a nice brand new unit................and it is sitting in the wrong place. They removed the old working unit instead of the dead one. Of course I call me boss and he is PO'd to say the least. He calls the company that did the job and of course they insist that is the unit they were told to replace. Anyway, they call the crane back in and removed the bad unit and put the old one back in its place. <br /><br />Well, while it is in the air, I was able to look up inside at the heat exhanger. 4 of the 8 tubes had cracks in the seams ranging from 12" to 32"! Yep, unsafe to operate. The owner now is extremely upset since he has to replace that one now. <br /><br />Of course I get a memo in the company mail. It says from this date on, that all equipment condemmed shall be painted with a big red "X" on all sides and the top. Go figure....... 