No my down button still works at the control, just not my up button.
Trailer buttons also work.
On the old systems you had to hold the top and middle buttons to raise the drive. Doubting you have it but I'd be wrong not to mention the old and new alike. Keying up or down works the solenoid so I don't think your solenoid is shot. IMO anyway. There's another trim cut out some where....
You say it works in the trailer position... what control box are you using? Perhaps there is only a two position switch. Is the trailer button on the handle? That's a Merc Control 300 if so right???