I cancelled my boat insurance today with the company I was doing business with. I had written them and told them my small boat was now paid off and they told me they could not accept that and that I needed a lien holders release to stop the insurance. What??? I told them that the same company accepted the fact that I paid off my 2 cars the same day and remove the lien holders from the auto policy and wanted to know why the boat insurance of the same company could not do the same. Also told him I wasn't chasing any documentation to prove that I had paid off the loan as I certainly was not required to. Anyway, to make a long story short he thought I was rude, I know he was rude, and I just canceled the policy. Perhaps someday he will learn what a customer representative is and who pays the bills at his company.
Anyway, I need to shop insurance for my small boat from a different carrier. I don't know if this type of information or subject is allowed but if it is can you tell me who you do business with and if you are satisfied.
Anyway, I need to shop insurance for my small boat from a different carrier. I don't know if this type of information or subject is allowed but if it is can you tell me who you do business with and if you are satisfied.