Re: New Walmart (Update)
Not too many years ago, here in Cincinnati Oh we had a few local chain stores, family stores that grew to 4 or 5 stores. There was Sight-in-sound, they sold car stereos, TV's and top of the line home stereo's. There was Steinbergs, they sold home appliances, TV's and home stereo's. There was Swallens, they sold just about everything, from high performance car parts, to kids toys, as well as home appliances and stereos. We had Hader Hardware, and several other home grown hardware stores. I can't even remember all of the local owned restaurants. Today, they are all gone.Many of the local boating centers are being squeezed to death by the national chains. When and where will it end ? americans are getting fed up...more and more by poor service and sales/service clerks that have no clue. Do you understand that where and how you buy has the largest impact on what service you receive ? Your neighborhood store/shop cannot compete with the large retailers, on price alone, what they can do is know you and service your needs. Not too many years ago, people expected and received service on what they bought. In some situations the store owner actually supplied a replacement and even brought it to their house. They did this because they cared about their customers. Try to find that in today's chain store attitude. Years ago, when my father bought a new TV from the local store and he had problems , he would call the store owner at home....and demand service...guess what ...he got it. Besides good customer relations, he got it because he would see the store OWNER at Church on Sunday. Today it's all about cheap prices when purchasing something....who cares about customer service ?
<br /><br />at least that's what I keep telling myself!
