Stringer Pushing through bottom of Boat?

[baineyg]

Re: Stringer Pushing through bottom of Boat?

It's last year's headache, but when I took it in for service it was December in Vegas (60's) and by the time they called me it was Feb (30's). And said it had frozen the exhaust manifolds and I had to pay because I didn't drain the motor. If I would have known or had access to it I would have drained the water out of the motor. Bad thing is when I was there they showed a Tahoe with the same motor there with the same problem. That definetly gave me a bad feeling about how they were taking other owners for a ride. After a few tense talks BPS went half on the cost and I left it at that. I don't have the time/money to go after a big company on whose fault it was. My current problem leaves me in a no win situation. I need them to come through with a new boat/refund or I will have to bring in an attorney. My frustation continues...

 

[baineyg]

Re: Stringer Pushing through bottom of Boat?

I'm going to give them one more week to answer, If Tracker doesn't answer do you think I should:
1. Hire a marine suryvor to say it is unsafe (then what?)
2. File a claim through my insurance
3. Just get an attorney ( and what kind of lawsuit would I file?)

 

[azlakes]

Re: Stringer Pushing through bottom of Boat?

... i would involve your insurance and explain what has taken place. get thier advice. they usually have a team of lawyers that can help since its also in their interest for safety and liability should something happen if you got the same boat back in questionable condition.

 

[SgtMaj]

Re: Stringer Pushing through bottom of Boat?

I'm going to give them one more week to answer, If Tracker doesn't answer do you think I should:
1. Hire a marine suryvor to say it is unsafe (then what?)
2. File a claim through my insurance
3. Just get an attorney ( and what kind of lawsuit would I file?)

I can't believe you haven't ALREADY talked to an attourney... not talking to one could be a $20,000 mistake. Most initial consultations are free, so go talk to one, it's not going to hurt you, they don't bite you know. Oh, and don't worry about what kind of lawsuit you would file, the attorney can handle that if it even comes to that. In many cases a letter from an attorney can convince a company to do the right thing.

 

[cbavier]

Re: Stringer Pushing through bottom of Boat?

I'm going to give them one more week to answer, If Tracker doesn't answer do you think I should:
1. Hire a marine suryvor to say it is unsafe (then what?)
2. File a claim through my insurance
3. Just get an attorney ( and what kind of lawsuit would I file?)

I think Steps 1 and 2 and then see what your Insurance Companies intentions are. I don't think I would reveal your survey report unless the Insurance Company tries to repair the boat rather than replace it with a new one depending what your surveyor report says. He will even know if the problem is a structure problem or the boat has been dropped and his report will disclose his conclusion. The marine surveyor is going to inspect the boat and will be honest about whether the boat is repairable and can be safe or not. Your insurance company probably will hire it's own surveyor anyway. Then step 3 as last resort. An attorney will know what kind of Lawsuit and to whom to direct the suit at with all your documents you have accrued. I think you have been patient with Tahoe long enough. I think Tahoe is stalling.

Remember you can catch more flies with "Honey" than you can with "Vinegar" But sometimes you have to stand your ground. Even Bee's become aggressive when backed into a corner or are provoked.

 

[John_S]

Re: Stringer Pushing through bottom of Boat?

Start the discussions with all 3. You already informed BPS you were going to have a surveyer. 3 weeks is plenty of time to get an answer.

 

[salty87]

Re: Stringer Pushing through bottom of Boat?

for a new boat you probably have a loan and therefore should have decent insurance coverage. i'd also give the insurance company a call and alert them that there's a problem with the property they've insured. they will be interested in protecting their assets and getting the manufacturer to be responsible...provided it can't be turned back around on you. the insurance co. won't want to pay, that's for sure.

 

[TheWoodCrafter]

Re: Stringer Pushing through bottom of Boat?

Sure seems like the dealer is not much help. I would squeeze them daily, face to face for an answer. Make them call Tahoe while you are standing their. Get some names out of him for who at Tahoe you can start calling. I would start stirring things up at this point since it seems knowthing is being done. Have a lawyer fire off a letter to the dealer and Tahoe demanding a resolution.
They are just stalling now. Maybe looking to see what you do. If they can get out of this at very little cost, they will.
Man, I feel for you, I would be so pissed right now, the president of Tahoe would know my voice on the phone.

 

[Robj]

Re: Stringer Pushing through bottom of Boat?

I'm going to give them one more week to answer, If Tracker doesn't answer do you think I should:
1. Hire a marine suryvor to say it is unsafe (then what?)
2. File a claim through my insurance
3. Just get an attorney ( and what kind of lawsuit would I file?)

Surveyor, they will give you a piece of paper that will possibly condemn the boat. Gives you something to go back to the manufacturer with. Then proceed with the other 2.

Good luck,

Rob.

 

[oops!]

Re: Stringer Pushing through bottom of Boat?

hi bainey....

gosh, i really feel for you. this is taking a long time....


i went over the invoice you posted.....

can you please tell us more about item 7.

fix gellcoat...not warranty work.......the rest was blurred.....or my eyes arent working....it was a long road trip last night.

thanks

 

[baineyg]

Re: Stringer Pushing through bottom of Boat?

I just got back from Bass Pro. I told them I was filing an insurance claim on Monday. They said wait until Tuesday and they would have an answer from Tracker Marine. They had email traffic showing the engineers were reviewing the situation as of Friday afternoon. I'll wait till Tuesday and see what they say. Otherwise I'm letting the insurance company know they might be on the hook for my boat. I paid cash for it so there is no help from a lender. Used money from a deployment and some home equity.
The paint peeling of the bottom was under warranty, they fixed it (with auto paint), peeled off on the next trip. It looks pretty bad because you can see the fiberglass. I've learned to live with it. I'll definetly let everyone know what happens Tuesday (11 Mar 08).

 

[cbavier]

Re: Stringer Pushing through bottom of Boat?

I just got back from Bass Pro. I told them I was filing an insurance claim on Monday. They said wait until Tuesday and they would have an answer from Tracker Marine. They had email traffic showing the engineers were reviewing the situation as of Friday afternoon. I'll wait till Tuesday and see what they say. Otherwise I'm letting the insurance company know they might be on the hook for my boat. I paid cash for it so there is no help from a lender. Used money from a deployment and some home equity.
The paint peeling of the bottom was under warranty, they fixed it (with auto paint), peeled off on the next trip. It looks pretty bad because you can see the fiberglass. I've learned to live with it. I'll definetly let everyone know what happens Tuesday (11 Mar 08).

We're waiting anxiously to hear. In the mean time I've already discouraged another Family from purchasing a Tahoe telling them to check out this Forum before making a final decision to purchase a Tahoe or not. They also were considering another brand so time will tell what their final decision will be. YOU CAN ENLARGE THE INVOICE BY CLICKING AT TOP LEFT PAGE IT MAKES IT EASY TO READ.

 

[JMRuth72]

Re: Stringer Pushing through bottom of Boat?

Bainey,

I would have given them about a week to show some type of progress on this. I would say that you have waited more than long enough and would recommend getting a surveyor for monday and filing a claim with your insurance company. It is my belief that this will get their undivided attention. I would also consult an attorney but wait until the surveyor, your insurance and the manufacturer have gotten back to you. Of course if the manufacturer doesn't do so in a relatively timely fashion skip them and get the attorney involved. Three weeks with no real answers is way to long. Good luck and keep us posted.

 

[seven up]

Re: Stringer Pushing through bottom of Boat?

Hey !

The competitors to Tahoe Boats might be interested in buying your boat for a display at the boat shows. "Theirs" "Ours".

A fitting tribute to customer service...I mean...two months for some loan shark to change five quarts of oil and a filter would have been enough for me.

I'm getting warmed up now.

 

[BamaAlum97]

Re: Stringer Pushing through bottom of Boat?

Tuesday just can't get here fast enough for me...I am hooked on this thread as if it were a soap opera or something...

I know all boats and manufacturers have there issues from time to time...I certainly hope Tracker/Tahoe/Bass Pro Shops come through and make this right somehow...

I have been seriously considering a 2008 Tahoe Q7i. This thread, at the very least, has made me shop around a bit more than I was previously...maybe not enough for me to completely change my mind, but I am certainly moving forward more cautiously. Of course, hearing the final resolution of this issue could have some impact on my decision...

Good luck to ya, baineyg.

 

[thefairlaneman]

Re: Stringer Pushing through bottom of Boat?

After reading this thread for 2 weeks I googled up "tahoe boat customer complaints"...geezz,,,,A very long read,,,,,,,lol seems that service and responce from the manufactor a LARGE issue. Mr Moderator , Is it all right if I say I think those boats suck?

 

[oops!]

Re: Stringer Pushing through bottom of Boat?

bama.....welcome to iboats........

what i mean is......this is a good spot for everything boating.....

if you think this one is good...take three hours and read ....sold a boat and it busted!.....were still fighting over that one.......(were backin' ya cb ! )

Is it all right if I say I think those boats suck?

i think you have to qualify it with IMHO !

disclaimer...!!!!!....the mods get enough heat for no wages....they dont need us SQUEEEEEEEZING the rules......

(i didnt google it...is there really that much stuff ? )

 

[oops!]

Re: Stringer Pushing through bottom of Boat?

and bainey.....

robj in post #129.......nailed it.

on the other hand...if it was (the damage) your fault.....

the surveyor will let you know......


if he...(as an impartial judge)....says you caused the damage.......(you know if you did)......then ......welll........welcome to boating.....!

if he says it isnt your fault...(he will know right away)...you are intitled to every thing your warranty states......nothing more.....(im backing ya...i hope for a new hull...!)

other than that...its an insurance issue

 

[cbavier]

Re: Stringer Pushing through bottom of Boat?

After reading this thread for 2 weeks I googled up "tahoe boat customer complaints"...geezz,,,,A very long read,,,,,,,lol seems that service and responce from the manufactor a LARGE issue. Mr Moderator , Is it all right if I say I think those boats suck?

Just read the LONG LIST OF COMPLAINTSWOW!

I wouldn't buy a Tracker Boat or recommend a Tracker Boat to anyone. I'm glad I took the time to read the first page.

I feel sorry for anyone who has bought one. It's hard to believe NMMA has not investigated Tracker and Intervened or revoked their certification seal from Tracker.

It's a shame to because they look so good on the water. A lemon is expected once in a while in any product but to be repeated so often and with the same pattern of POOR QUALITY and POOR CUSTOMER SERVICE is totally unacceptable.

 

[cbavier]

Re: Stringer Pushing through bottom of Boat?

Bainey-G

See you made it over to the BoatUS Forum with the complaint on Tracker Boats.
Your a Good man. Posting on the different Forums. Informing Boat owners and potential purchasers is the only way we as consumers and Boat owners can fight back on a Nation Wide Scale short of the owners filing a class action law suit.
Informing the Public, Future and fellow Boat Owners.

Bainey-G did you happen to enlist Caroline and BoatUs to intervene on your behalf.