Mislead on boat purchase, advice?

jay_merrill

Vice Admiral
Joined
Dec 5, 2007
Messages
5,653
Re: Mislead on boat purchase, advice?

IMO, many of the answers here are unduly harsh.

First, the automotive analogy isn't of any value because what it really proves is that the OP is right. In that world, it is very true that cars are manufactured in advance of the model year. That said, those vehicles are clearly and exactly identified as being for a particular year's model run by both the VIN and the vehicle's features. Each new year will be visually identifiable by a number of things, most obviously, the body trim items. The simple fact of the matter is that you can't sell something on January 1 (never mind early, pre-January sales) if you haven't made it prior to that date, but the buyer does deserve to get what he paid for.

In the case of an outboard motor, you also can't sell it at the beginning of the year if you haven't built it prior to that time. But, as in the car, it is clearly identified as being of a particular year's model run by its model number and serial number. Since trim items aren't much different between consecutive years of an outboard, the year designation is less obvious visually - especially to the average consumer, who would not be likely to "study" such things in an in-depth manner.

In the OP's case, if the information that he has given us is correct (and I have no reason to assume that it is not), the dealership clearly misrepresented what they sold him. They provided a legal document (the bill of sale) which indicated that the motor was something that it is not. The document says it is a 2004 model but the model/serial numbers indicate otherwise. Simply put, doing that sort of thing will get you in trouble with any number of legal and regulatory folks in any state in this country.

Now, for the practical side of things. First, and most importantly, the OP may be beyond the point where he could bring a lawsuit simply because of the amount of time that has passed since the sale. On a lot of things, you have to file a suit within a year of "being injured."

Secondly, the dealership has gone out of business so it may be hard to find someone to hold responsible. That said, however, if I were the OP, I might take a look at the Fla Secretary of State's corporation listings - you never know. It is entirely possible that, even though that particular dealership no longer exists, that the corporation or LLC that owned it is still intact. If so, there is still a potential defendant. In terms of a corporation, even if it still exists but there are no assets, there is something known as "piercing the corporate veil." This happens when the personal liabilty aspects of a corporate entity are deemed breakable because the entity is all, or nearly all owned, by a small number of people, who also happen to form the decision making team of the business. In as much as many outboard dealerships tend to fit that description exactly, there is at least some possibility that the argument could be made. Since this gets into some failrly complicated legal scenarios, which may or may not apply, an attorney would have to be consulted.

If this problem were mine, the next thing on the list would be the amount of money involved. Simply put, the OP has to decide if the amount of loss involved is worth the fight. If there was still a potential defendant, and the discovery had been made in less than a year, I think the answer would be simple and I would go after him. There would be lots of ways to do that, starting with simply asking him to make a financial settlement. If the dealer resisted, however, the BBB and FTC would certainly be a couple avenues, but I would concentrate more on a smaill claims court hearing, reporting the business to the Fla Secretary of State (who would take interest in a Fla corporation conducting business in a fraudulent manner), and the local consumer reporters. By doing these things, the OP would be able to shift the decision making process to the dealer, by making him question whether all of the negative pressure was worth the money involved.

All of this said, life isn't so simple for the OP and he still has to decide if he is out enough money to make all the research and effort to find a responsible person, worth the effort. None of us can answer that for him - its a personal decision.

I think what bothers me the most about many of the answers here is that they suggest that the OP is being "whiny" or hasn't really been done wrong. I disagree - he was sold something that is not as it was represented and he probably didn't pay a fair price for that thing. That's not OK in my book and I don't live my life in a way that permits people to do such things to me. I also got a kick out of the superman's cape comment, but think the application of it was wrong. I believe that the average person has more clout than he or she often thinks, and should snatch that cape right out of the hands of "big business" and put it on.

Really, had the answers here been along the lines of, "yeah, that's a bummer but I wonder how much you can do about it," I would have been fine with what was written in response to the post. Its the "instant assumptions" that he is wrong, that I disagree with. I'm also glad that he made the post because it provides a learning experience for all. How many of us check the actual VIN on a vehicle, or the model/serial number on an outboard, when we buy such an item? How many of us compare that number with a particular model year's manufacturing run? Since neither of these things is a "low ticket" item, we should - I know I will if I ever give up my old JonnyRudes and go for a new ETec.
 

Uraijit

Banned
Joined
Feb 5, 2008
Messages
884
Re: Mislead on boat purchase, advice?

I would suggest that you move on, you may well have slandered the dealer by posting here. 3 years for you to notice and then you blame the dealer? You better be 150% sure about your statements!

Come on! You can't be serious! Do you even understand what Slander is?
 

SnappingTurtle

Lieutenant
Joined
May 4, 2008
Messages
1,251
Re: Mislead on boat purchase, advice?

I often feel that one of the biggest positive points of the iboat forum, the high level of industry experts & insiders, is becoming one it's the biggest negatives.

Some insiders are now reacting to any negative consumer complaint, in a very aggressive, and rude manner with out bothering to actually read them.

I guess it is just a reflection of hard times for them, but it is a sad development for the industry in general and is running off the few customers that it still has left.

The industry and many members in this forum are increasingly biting the hand that feeds it.

As it says in my signature, maybe it is time to bite them back.
 

SpinnerBait_Nut

Honorary Moderator Emeritus
Joined
Aug 25, 2002
Messages
17,651
Re: Mislead on boat purchase, advice?

This one is done. Lot's of bashing which is against the rules.
 

SpinnerBait_Nut

Honorary Moderator Emeritus
Joined
Aug 25, 2002
Messages
17,651
Re: Mislead on boat purchase, advice?

Upon the request of original poster I will open it back up.
Anymore bashing or flaming of other members and I will close it again.
The OP wants to be able to give us updates on his problem.
Let's leave it at that.
 

Andy in NY

Commander
Joined
Oct 25, 2007
Messages
2,109
Re: Mislead on boat purchase, advice?

Alamosaddles, I just want you to know that you have my support on this, unfortunatly I dont think you will get anywhere with it. But, it is a great lesson for all of us that we really need to do our homework.
 

freddyray21

Commander
Joined
Jun 10, 2006
Messages
2,460
Re: Mislead on boat purchase, advice?

I did not read all the posts so if I missed something then forgive me. If the paperwork says one year and the motor is another then there is a material misrepresention whether intentional or not. I would just go to the dealer and ask them what they will do. Legally you do have a case, but the dollars are not that much in the legal world.
 

bjcsc

Lieutenant Commander
Joined
Jun 1, 2006
Messages
1,805
Re: My chosen course of action on the matter

Re: My chosen course of action on the matter

I figured I'd try and see how the dealership would respond to this situation. Wrote a nicely worded, polite and to the point letter detailing the matter and sent it out to them today. I included a letter I received from Bombardier/Johnson whereupon they clarify that our motor is in fact a 2003 model year engine. I didn't ask for anything in the letter, but I was clear at how disturbed and dissapointed I was upon learning of the conflicting information, in contrast to the excellent reputation I knew they carried.

I'll update this if anything comes of it.

That's the right move in my opinion. Sorry you're getting a little beat up seeing as you're new and all. You have to remember a lot of these guys are fishermen, i.e. sometimes it's best to ignore the bait ;). I'm curious to see what their response will be...
 

jay_merrill

Vice Admiral
Joined
Dec 5, 2007
Messages
5,653
Re: Mislead on boat purchase, advice?

Did I miss something? I thought there was a post in the thread that said the dealer is now out of business.
 

SnappingTurtle

Lieutenant
Joined
May 4, 2008
Messages
1,251
Re: Mislead on boat purchase, advice?

Did I miss something? I thought there was a post in the thread that said the dealer is now out of business.

They just closed the local dealership, they still exist, but now they are no longer in his area.

It is hidden in one of the previous post somewhere. ;)
 

bhammer

Ensign
Joined
Mar 29, 2008
Messages
963
Re: Mislead on boat purchase, advice?

If it were me, I'd take a couple actions in order. First, right a letter to the manager and CC the owners of any affialated / same company dealerships if possible. You'd be surprised how many people may want to correct this and they could write you a check or give you credit.. But you have to give them an opportunity to make it right. If that fails, write a more demanding letter that you want the difference and you want it by xx date. UIf you get no response, I would take the issue to small claims court if the time allowance has not passed.

Now, some or all of this may have been debated or discussed but I got tired of reading the childish behavior.... So, with the bickering back and forth, we have bashed fellow members and other's have made suggestions without knowing all the history. :mad:
 

triumphrick

Lieutenant Commander
Joined
Jun 26, 2008
Messages
1,737
Re: Mislead on boat purchase, advice?

I think the whole issue here is that you were not told the motor was last years model. My first new rig was in 86; 86 Traveler boat, 86 Shorelander trailer and an 85 Yamaha 90. It was explained to me by the dealer; he was very upfront; that it was a new motor from last years stock. All the paperwork showed the respective serial numbers which I showed to the buyer of that boat ten years later. It does not appear that your dealer was that honest with you. This whole thread is, for me. a lesson for those of us who expect upfront, professional dealings with a business. There was no issue with my buyer that the motor was not the same year as the boat, so I think anyone buying your rig would accept and understand that and not hold your feet to the fire.
 

alamosaddles

Petty Officer 2nd Class
Joined
Jun 9, 2008
Messages
104
Re: Mislead on boat purchase, advice?

Upon the request of original poster I will open it back up.
Anymore bashing or flaming of other members and I will close it again.
The OP wants to be able to give us updates on his problem.
Let's leave it at that.

Thank you for unlocking it spinner.

Comments on the thread are welcome, even if they aren't what I would like to hear. But let's please keep it civilized and no bashing as spinner has indicated. I think this is an interesting situation and I think there may be others interested in both chiming in and in knowing any possible outcome.
 

alamosaddles

Petty Officer 2nd Class
Joined
Jun 9, 2008
Messages
104
Re: Mislead on boat purchase, advice?

I think the whole issue here is that you were not told the motor was last years model. It does not appear that your dealer was that honest with you. This whole thread is, for me. a lesson for those of us who expect upfront, professional dealings with a business.

I think we would of still been ok with purchasing it knowing the motor was a year older. The only difference is that I would have negotiated the price down more to compensate for the additional year of age on the engine. As I have said, I am quite happy with the motor. Even at this stage, I cannot say that the dealer did this intentionally with deception in mind.
 

alamosaddles

Petty Officer 2nd Class
Joined
Jun 9, 2008
Messages
104
UPDATE: Re: Mislead on boat purchase, advice?

UPDATE: Re: Mislead on boat purchase, advice?

I have received a very unexpected response from the owners of the dealership that sold us the boat. They called me on the telephone, and apologized for the mix up. Then, the very unexpected response....They asked me what could they do to correct the situation and satisfy me.....I was speechless and could not really answer the question. They told me to sleep on it and call them back and they'd see what they could do.

Sincerely, now at this juncture, I am at a loss to what would be both fair and reasonable/doable. So, keeping in mind that I don't believe it was an intentional act (swapping one year motor for another) but that I did in fact suffer some degree of lost value, what do you folks think would be fair for me to "suggest"? I do want to be reasonable and not ridiculous.

Ideas/suggestions?
 

jay_merrill

Vice Admiral
Joined
Dec 5, 2007
Messages
5,653
Re: Mislead on boat purchase, advice?

I would do some homework and try to come up with numbers that represent a "new, old stock" price for the one year old motor, and for a NOS, two year old motor. The difference between the two is what you should be compensated.

Since the owner seems to be trying to do the right thing, however, I would give him a break. In particular, if he has a marine store to go along with the dealership (most do), I would ask for a gift certificate equal in retail value to the amount determined. By doing that, you can go on a shopping spree at his place of business, and end up with a bunch of "goodies" for your boat. At the same time, the cost to the dealership will be less, because they will have purchased the products at wholesale. Its a win-win scenario.
 

reelfishin

Captain
Joined
Mar 19, 2007
Messages
3,050
Re: UPDATE: Re: Mislead on boat purchase, advice?

Re: UPDATE: Re: Mislead on boat purchase, advice?

I have received a very unexpected response from the owners of the dealership that sold us the boat. They called me on the telephone, and apologized for the mix up. Then, the very unexpected response....They asked me what could they do to correct the situation and satisfy me.....I was speechless and could not really answer the question. They told me to sleep on it and call them back and they'd see what they could do.

Sincerely, now at this juncture, I am at a loss to what would be both fair and reasonable/doable. So, keeping in mind that I don't believe it was an intentional act (swapping one year motor for another) but that I did in fact suffer some degree of lost value, what do you folks think would be fair for me to "suggest"? I do want to be reasonable and not ridiculous.

Ideas/suggestions?

I would think that the right answer would be that you are at least due the difference at time of purchase between the 2003 and 2004 motors? Although there's a difference in value now in the two year motors, I can't say how much price difference there would have been back then between a current and leftover motor. You could also quote and try to get the difference that NADA puts on the two year motors, but I don't know how much weight I'd put on NADA values when it comes to motors. Try looking up an older motor, then try buying one for what they say their worth.

I was at a local dealer a few weeks ago, the motors on display there, all Evinrudes, have been there for at least two years with the exception of maybe one or two. I don't know how concerned I'd be about the year of a particular motor if buying one. I'd be more concerned with the price, if there was a price discount on the older or left over motor, then I'd go that way, if not, I really wouldn't care or have any preference.

When it comes to a used motor, I don't look at the year, only it's condition and how well it's been maintained. The model year means little especially if there was no difference in the motor functionally or cosmetically between the years.

Although I totally get the point that the motor was said to be a 2004 and was really a 2003, would it have changed the terms of the sale any?
For myself, I don't think I'd have cared so long as the motor was indeed brand new. I actually get a kick out of how some people won't buy something that is last years model simply for that fact.
When I bought my car, it was brand new with no miles, (13 on the odometer), but technically 3 years old. It was a 2003 model in late 2005, the 2006 models were already out. I was looking at a 2005 but got the 2003 for less but mostly because there had been a big price increase in the newer models. I saved over $8k going with the left over model, but other than a few incentives, I really was paying the old price. There had been no changes in the models other than colors and minor trim changes. I saved in several ways, the older car is now cheaper to insure, it sits in the garage most of the time so it still only has a few thousand miles on it, so value wise, now, it makes little difference to me or to anyone who would be looking to buy it. I will most likely never sell it, I usually keep my cars and other vehicles till there's nothing left of them. At the rate of use, it'll be 80 years before this car is ready to sell or move on. The same with my boats, but they get used far more than my car.

I've bought many boats, I don't think I've ever really checked the year of a motor, but I do identify a motor by the era or style, for instance, I pretty much group all E-tecs together, or the 80's style motors and so on. Beyond that, the year makes little difference. When I go to check out a boat, the first thing I do is pull the motor cover and check compression and then look for a sea test. The age does have more weight if it's a saltwater used motor with the thinking that it's had more time to be damaged by salt.
 

triumphrick

Lieutenant Commander
Joined
Jun 26, 2008
Messages
1,737
Re: Mislead on boat purchase, advice?

Cool..there's someone genuinely concerned about your business. What a turn of events. I agree with JM. Negotiate a value difference and ask for credit in the ships store. Sounds reasonable and just to me. And Jeez JM, when do you sleep...;)
 

xxturbowesxx

Chief Petty Officer
Joined
Apr 20, 2008
Messages
491
Re: Mislead on boat purchase, advice?

I would do some homework and try to come up with numbers that represent a "new, old stock" price for the one year old motor, and for a NOS, two year old motor. The difference between the two is what you should be compensated.

Since the owner seems to be trying to do the right thing, however, I would give him a break. In particular, if he has a marine store to go along with the dealership (most do), I would ask for a gift certificate equal in retail value to the amount determined. By doing that, you can go on a shopping spree at his place of business, and end up with a bunch of "goodies" for your boat. At the same time, the cost to the dealership will be less, because they will have purchased the products at wholesale. Its a win-win scenario.

i agree with this solution and think its fair for both parties..
 

Tacklewasher

Lieutenant Commander
Joined
Sep 18, 2002
Messages
1,588
Re: Mislead on boat purchase, advice?

One further thought.

As you are trying to sell the boat, see if the dealership will give the credit as an open voucher that you can include in the sale of the boat. When a potential buyer wants to drop the price $1,000, offer them the voucher instead.

They may see more value in it as the dealer is a ways away from you.
 
Top